Refund & Cancellation Policy

Last Updated: September 15, 2026

Thank you for purchasing from Growth Digital Income (“we,” “us,” “our,” or “Growth Digital Income”).

Because our products are digital products that can be delivered and accessed electronically, we have a specific refund policy designed to protect both our customers and our business.

By purchasing a product from https://growthdigitalincome.com/, you acknowledge and agree to the terms of this Refund & Cancellation Policy.

1. Digital Products

Growth Digital Income sells digital products that may include:

  • E-books and guides
  • Templates
  • Courses
  • Digital downloads
  • Checklists and worksheets
  • Business and marketing resources
  • AI prompts and digital resources
  • Other electronically delivered products

Because digital products can generally be accessed, downloaded, copied, or used immediately after purchase, all sales are generally final once a digital product has been delivered, accessed, or downloaded, except where a refund is required by applicable law or is otherwise expressly provided under this policy.

2. When We May Provide a Refund

We may provide a full or partial refund, replacement, or alternative solution in circumstances including:

A. Product Not Received

If you successfully completed payment but did not receive access to the purchased product or download link, please contact us.

We will first attempt to provide you with access to the product.

If we are unable to deliver the purchased product, we may provide a refund.

B. Technical Problem With the Product

If the purchased digital product contains a genuine technical defect that prevents you from accessing or reasonably using the product as described, please contact us.

We may first attempt to:

  • Provide a corrected file;
  • Provide a replacement file;
  • Restore your access; or
  • Provide another reasonable solution.

If the technical problem cannot reasonably be resolved, we may provide a refund.

C. Product Materially Different From Its Description

If the product you receive is materially different from the description provided on the product page, please contact us as soon as possible.

After reviewing the issue, we may provide a replacement, correction, or refund where appropriate and required by applicable law.

3. Non-Refundable Situations

Unless required by applicable law, refunds will generally not be provided in situations such as:

  • You changed your mind after purchasing;
  • You no longer want the product;
  • You purchased the wrong product;
  • You purchased the product accidentally;
  • You did not read the product description before purchasing;
  • You did not use the product;
  • You downloaded or accessed the product and later decided not to use it;
  • You expected different personal or business results;
  • You did not achieve a particular income, sales, traffic, or business result;
  • You do not have compatible software or hardware where compatibility requirements were clearly stated before purchase; or
  • You purchased the same or a similar product elsewhere.

However, nothing in this policy is intended to remove or restrict any consumer rights that cannot legally be excluded under applicable law.

4. Refund Requests

If you believe you are eligible for a refund, please contact us with:

  • Your full name;
  • Email address used for the purchase;
  • Order or transaction number;
  • Name of the product purchased;
  • Date of purchase; and
  • A description of the problem or reason for your request.

Where appropriate, you may also be asked to provide screenshots or other information that helps us understand the issue.

5. Refund Request Period

Unless a different period is specifically stated on the product’s sales page, we ask that refund requests relating to non-delivery, technical problems, or material product discrepancies be submitted within 7 days of purchase.

This time period does not limit any rights or remedies that you may have under applicable law.

6. Refund Review

Once we receive your request, we will review the information provided and may contact you for additional details.

We may determine whether to:

  • Provide technical assistance;
  • Provide a replacement or corrected product;
  • Restore access to the product;
  • Provide a partial refund; or
  • Provide a full refund.

Our decision will be based on the circumstances of the request, the product purchased, the evidence provided, and applicable law.

7. Refund Processing

If a refund is approved, the refund will generally be issued to the original payment method used for the purchase, where technically possible.

The time required for the refunded amount to appear in your account may depend on your bank, card issuer, payment gateway, or other payment provider.

Growth Digital Income is not responsible for delays caused by third-party financial institutions or payment processors.

8. Duplicate Payments

If you believe you were charged more than once for the same transaction, please contact us with the relevant transaction details.

After verification, we will correct any confirmed duplicate charge as appropriate.

9. Unauthorized or Fraudulent Transactions

If you believe a transaction was made without your authorization, please contact us immediately.

We may investigate the transaction and request information necessary to verify the claim.

Where appropriate, we may work with the relevant payment provider to investigate and resolve the issue.

10. Chargebacks

If you experience a problem with your purchase, please contact us first so that we have an opportunity to investigate and resolve the issue.

Initiating a chargeback while simultaneously requesting a refund from us may delay the resolution process.

Nothing in this section prevents you from exercising any rights available to you under applicable law or the rules of your payment provider.

11. Product Access After a Refund

If a refund is approved, we may deactivate or revoke access to the refunded digital product.

You must stop using, downloading, sharing, distributing, or otherwise accessing the refunded product after the refund has been issued.